Tips, strategies, and insights to boost your win rate

Learn how post-implementation feedback reduces churn, boosts adoption, and drives retention through structured customer insights.

Learn how aligning CX and Product teams turns customer feedback into ROI, faster innovation, and measurable growth.

See how Clozd proves the ROI of customer feedback—boosting win rates, retention, and revenue through real buyer insights.

Turn CX feedback into action. Learn how Clozd transforms customer insights into measurable growth and retention.

Most B2B companies collect customer feedback. Far fewer turn it into consistent, revenue-driving action. This post teaches those companies to transform VOC to a well designed ustomer feedback loop to route insights to the best teams.

Learn how B2B SaaS leaders use authentic buyer feedback to power smarter product decisions, faster growth, and higher retention.

Market research is only as strong as who you talk to. Clozd helps you target the right buyers for insights that drive growth.

Learn how modern market research and customer feedback methods drive growth, boost win rates, and uncover true buyer insights with Clozd.

See how the new Clozd + Gong integration connects sales calls with buyer feedback for the full story behind every deal.

Why traditional feedback panels fall short—and how Clozd delivers buyer truth that drives real B2B growth.

Learn how Clozd reveals the product insights that matter most—why customers buy, churn, and what drives smarter product decisions.

Discover how Clozd turns customer feedback into strategic insights that shape better products, improve retention, and drive business growth.

Discover how Clozd uncovers the real reasons behind customer churn with unbiased insights that drive loyalty, retention, and growth.

Learn how CX insights and retention analysis help B2B companies improve loyalty, reduce churn, and create lasting customer relationships.

Learn how customer retention interviews reveal the real reasons customers stay or leave—and how to use those insights to reduce churn.

Learn how to engage churned customers through strategic outreach that builds trust, collects insights, and drives future growth.

Discover how Clozd combines CRM data and customer interviews to unlock deeper market insights and drive smarter business decisions.

Discover how Clozd redefines market research with authentic customer interviews that drive better decisions and competitive growth.

Learn proven strategies to reduce churn in 2025—from retention interviews to proactive CX and product improvements that keep customers loyal.

Explore advanced feedback strategies that go deeper than NPS or CSAT to uncover customer intent, emotion, and experience in real time.

Boost interview participation with strategies that personalize outreach, offer value, and simplify the process—turning feedback into business growth.

This guide explores the essential stakeholder groups from whom businesses should collect customer feedback—ranging from end users and customer success teams to product, support, and even channel partners. It emphasizes why not all feedback is equal and how to prioritize high-value insights. The post outlines best practices for gathering, acting on, and integrating feedback across departments, positioning it as a strategic lever for innovation and customer satisfaction.

This blog makes the case for collecting customer feedback during the journey—not just at the start or end. Mid-journey insights reveal real-time emotions, expectations, and friction points that surveys often miss. By tapping into live interviews, social media, and feedback programs, companies can adapt faster, build loyalty, and create more personalized, proactive customer experiences.

This blog explores the why and when of customer feedback—breaking down the ideal moments across the customer journey to collect insights that shape stronger experiences. From awareness to advocacy, it shows how Clozd helps teams turn voice-of-customer data into meaningful actions that reduce churn, boost loyalty, and improve decision-making.

Learn why retention interviews are essential for reducing churn and improving customer loyalty. This guide explains how Clozd captures actionable insights that help businesses enhance satisfaction and long-term growth.