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Solutions
Win more revenue by understanding deeply why your buyers buy and customers churn.
Product
Clozd's tech and people help you drive strategic change from win-loss insights.
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churn analysis with clozd
Increase renewal revenue and retention rates
We’ll interview and survey lost customers to understand why they left, and we’ll show you our findings in the Clozd Platform. We can even flag opportunities for winning customers back. With Clozd, you’ll have an effective churn analysis program that uncovers the key themes behind client attrition—so you can do something about it.
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Increase renewal revenue
A churn analysis program powered by our expertise and methodology—as well as the Clozd Platform—will provide the roadmap you need to increase renewal revenue.
Improve retention rates
Gaining a deep understanding of the reasons your customers leave will help you focus on the best ways to boost retention.
Identify win-back opportunities
Losing a customer doesn’t mean they’re lost forever. In our churn interviews, we often find opportunities to win customers back. We’ll flag these opportunities for you and help map out ways to recapture that lost revenue.
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Clozd helps us uncover the root causes behind attrition and identify at-risk clients so that we can take action and increase client retention.”
Brian Stucki | President & COO
Outstanding means of understanding why you win and lose."
Name | Sales Director
Customized program design
We design custom churn analysis programs based on the unique needs and goals of each customer. Our team will help you refine your churn analysis strategy, ask the most insightful questions, target the right departed accounts, leverage the most valuable data sources, engage your key stakeholders, and more.
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Churn Analysis EXPERTS
Better insights and more data
Clozd goes straight to the source—actual decision makers—to find out why they decided not to renew. Our churn experts conduct probing, adaptive interviews with your lost customers to uncover the critical themes and factors that drove their decisions to leave.
Learn MoreThe Clozd Platform
Easily digest and analyze churn findings
The Clozd Platform integrates with your CRM, automates data collection, and allows unlimited users to easily analyze churn trends. Its user-friendly interface provides a quick, clear view of why customers leave. Our platform allows you to:
See overall trends
Automate churn analysis feedback
Uncover the Decision Drivers
Dig deeper on every deal
Recapture win-back opportunities
Explore competitive insights
Learn what Decision Drivers are affecting win rate
Understand the data points behind renewal rates.
Platform compatibility
Rating count: 22
Average rating: -.52
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Ready to get started?
Explore how win-loss analysis can help your buiness win more. Last chance plug for clozd.
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Ready to get started?
Try out Clozd for free to analyze one of your own wins or losses.
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Clozd gave us insights into the 'why' we were winning deals."
Ike Nwabah
| VP of Marketing
Outstanding means of understanding why you win and lose."
Tripp R.
| Global Competitive Insights Manager
Depth of knowledge we could never achieve on our own."
Gary C.
| VP of Product Marketing
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