Decision Intelligence Software Uncover insights directly from your buyers

Clozd provides detailed and unbiased buyer feedback—so you can win more deals and keep the customers you already have.

Decision Intelligence Software Uncover insights directly from your buyers

Clozd provides detailed and unbiased buyer feedback—so you can win more deals and keep the customers you already have.

Decision Intelligence based on insights from your customers

Explore how Clozd collects, analyzes, and shares critical customer insights through our innovative platform and seamless software integrations.

Program Overview

See what your Clozd program might look like

Live Interviews

The most powerful way to capture customer feedback

Flex Interviews

AI-assisted interviews to scale your feedback

Expert Network

Explore interviews conducted by certified professionals

Featured Experts

See our network of certified professionals

Become an Expert

Apply to become a certified expert

Platform Overview

See the Clozd Platform in action

Clozd MCP

Connect the Clozd platform directly to any LLM

Clozd Integrations

Connect Clozd with your other everyday tools

Data Collection

Learn how we capture honest customer feedback

Data Analysis

Clozd aggregates and orgnanizes unstructured feedback

Make sure your insights are never siloed

Ask Clozd

Access personalized insights instantly

Connect with a member of our team

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FAQs

What does the company Clozd do?

Clozd is a Decision Intelligence company. We capture buyer feedback—the real reasons you win, lose, or renew every deal. The data is aggregated within the Clozd Platform and easily sharable throughout your organization. These customer insights become data points your revenue teams can actually act on. Win-loss analysis, churn analysis, CX feedback, and implementation feedback all feed one source of truth: what your buyers actually think, in their own words.

How is customer feedback collected?

Clozd integrates with your CRM to automatically identify and invite the right customers to be interviewed. The Clozd Platform can identify deals you've won, lost, retained, or churned. Conversations are led by MBA-level interviewers who capture in-depth insights, or AI-assisted interviews that collect feedback at scale. The feedback is then aggregated within the platform and organized into clear Decision Intelligence your team can act on.

What teams benefit from customer feedback?

Buyer insights can be utilized by any of your B2B teams. Our most common use cases are for sales, marketing, customer success, and product leaders. Because these insights come directly from your buyers—at key touchpoints throughout the customer journey—every team can access powerful insights.

REVIEWS

Clozd helps us understand, with confidence, why we win and lose deals."

Ike Nwabah | VP of Marketing

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Every review from Clozd that I read teaches me new ways to improve our sales process.

Tripp R. | Global Competitive Insights Manager

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Depth of knowledge we could never achieve on our own."

Gary C. | VP of Product Marketing

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Reviews

Clozd is a no-brainer. The upfront investment is quickly dwarfed by the immense value it brings in the form of actionable intelligence and competitive advantage.”

Dan Bolton | Vice President of Corporate Marketing at Nitrogen